Expired

Resident Support Assistant in Garden House


St Monica Trust
Company 
Location 

Somerset

Employment Hours 

Part Time

Employment Type 

Permanent

Salary 

£12.20 per hour

Job Highlights
  • Are you passionate about doing a good job? Do you share our values?
  • We are looking for Resident Support Assistant to join our team.
  • Ensure room checks, communal room comfort, cleanliness, hygiene and laundry sorting.
Job Requirements/Description

Are you passionate about doing a good job? Do you share our values? then we hope you’ll consider applying to join our team.

Key Results

Summary responsibilities

  • Delivery of a holistic, person-centred service to care home residents, which identifies their hospitality, housekeeping and catering needs and preferences. Collaborating with other teams to achieve this.
  • Maintain a high standard of hygiene in accordance with health and safety, infection control standards, food hygiene legislation and St Monica Trust’s policies and procedures. 
  • Ensure room checks, communal room comfort, cleanliness, hygiene and laundry sorting.
  • Meet residents’ unique needs and collaborate with colleagues across the care home teams.
  • Ensure lounge areas (where applicable) are ready for use as a coffee and bar venue for residents and their visitors.     

Skills and experience

Communication

  • Write notes and messages – numeracy, literacy and verbal skills. 
  • Communicate with people with differing communication needs. 
  • Encourage and influence. 
  • Understand and follow instructions and procedures. 
  • Strong customer service skills. 
  • Mixed methods and mediums of communication.

Thinking Style

  • Analyses and evaluates given information. 
  • Adapts style and approach appropriate to situation or task. 
  • Structures tasks/activities. 
  • Pre-empts issues and trouble-shoots. 
  • Refers appropriate decisions to line manager. 
  • Challenge, or suggest new ways of working, to promote the efficiency of the unit or team. 

Well-being and Values

  • Aware of cultural and individual differences in all interactions and service areas. 
  • Demonstrate interest, care and attention. 
  • Create a positive impression. 
  • Understand and respond to the needs of older people and people with dementia (including willingness and motivation to learn). 
  • Collaborate with residents and relatives (where appropriate), tailoring service to meet individual needs. 
  • Promptly respond to or refer to team leader/line manager (as appropriate to role), issues of residents or colleagues' health or well-being. 
  • Contribute to maintaining a safe and secure environment – reporting faults, repairs or hazards through appropriate channels. 

Working with others

  • Works effectively as part of a team. 
  • Build relationships of trust with others (team, residents and their family & friends). 
  • Potential exposure to challenging, physical or emotional situations. 

Hours: Part time - Minimum of 18 hours per week. Must include weekend working. Shift times: 07.30-14.00 and 11.00-19.30

Hourly rate: £12.20 per hour plus enhancement where applicable

St Monica Trust
Company 
Location 

Somerset

Employment Hours 

Part Time

Employment Type 

Permanent

Salary 

£12.20 per hour

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