Assistant Shop Manager

Assistant Shop Manager - Withington (Part Time, 3 Days per Week)

Fixed Term Contract - 6 Months (Potential for Extension)

Part Time - 3 days per week (22.5 hours)

Are you passionate about charity retail, great customer service, and making a positive impact in the local community? Our Withington SVP Shop is looking for an enthusiastic and motivated Assistant Shop Manager to join our friendly team.

This is an exciting opportunity to play a key role in supporting the Shop Manager to maximise sales, create an outstanding customer experience, and help our shop thrive as a welcoming space for the local community.

About the Role

As our Assistant Shop Manager, you will help ensure the smooth and efficient running of the shop, taking responsibility for day-to-day operations when the Shop Manager is not present. You will support with:

• Maximising sales, donations, Gift Aid and overall shop income.
• Ensuring the shop is always fully stocked with high-quality, well-presented items.
• Supporting online selling activities when needed.
• Helping to recruit, train and motivate our fantastic team of volunteers.
• Providing outstanding customer service, creating a warm and positive shopping experience.
• Maintaining high standards of cleanliness, safety and organisation.
• Handling cash safely and following all SVP policies and procedures.

This role is perfect for someone who loves retail, enjoys working with volunteers, and is passionate about the values and mission of the SVP.

About You

We’re looking for someone who brings:

• Retail experience and a track record of achieving sales targets.
• Strong communication skills and a proactive, customer-focused approach.
• Good organisational skills and confidence using retail systems.
• A positive attitude and enthusiasm for charity retail.
• The ability to build supportive, effective relationships with volunteers.
• Commitment to the ethos and values of the St Vincent de Paul Society.

Why Join Us?

You’ll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. We offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects.

Key Dates & Additional Info

• Closing Date: 24th February 2026
• Interviews: 4th March 2026

We welcome applicants from all backgrounds. Whilst we ask that staff have sympathy with Christian values, we celebrate and value people of all faiths or none - diversity and inclusion are at the heart of who we are.

About the SVP

The St Vincent de Paul Society (SVP) has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. We are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Our mission is rooted in dignity, compassion, and respect - serving anyone, regardless of faith, race, gender, or background.