Welcome Host

OPEN DAY Wednesday 18th of September at Meadowbank Sports Centre.

Full-time, permanent, 35.75 hours per week

Salary: £22,779 per annum (£12.25 per hour)

Location: Meadowbank Sports Centre

Do you have a passion for delivering exceptional customer service and enjoy working in a dynamic environment? We are looking for friendly, positive, and vibrant individuals to join our front-of-the-house teams.   

You will be responsible for:

• Meeting and greeting customers, pointing them in the right direction, creating a welcoming and fun environment, and helping them get the best experience in every visit. 
• Responding to customers’ questions and enquiries in person, over the telephone, and by email in a friendly and efficient manner.  
• Preparing and setting up our venues and equipment for events and customer use. 
• Keeping everything clean, tidy, safe, and presentable.   

Our ideal candidate will be:

• Customer-focused, enthusiastic individual with strong organizational skills and ability to the juggle multiple demands simultaneously.  
• Great listener with excellent interpersonal and communication skills and the ability to convey information to a varied customer base.  
• Decisive, fair, and consistent problem-solver, able to organise and prioritise workload effectively.   

In return, we offer:

• FREE membership across all our centres with access to fitness classes, gyms, and swimming pools  
• Opportunities for training, career growth and development  
• Generous holiday allowance (32 days, rising with service up to 40 days)  
• Shift work which may fit around other commitments  
• Cycle-to-work scheme 
• Paid sick leave  
• Company pension  
• Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more)