JOB DESCRIPTION
Fundraising and supporter engagement
- Engage and support individuals, communities and local businesses to fundraise for Duchenne UK, providing outstanding stewardship and care throughout their journey.
- Recruit participants for both run your own and third-party challenge events (runs, cycles, walks, skydives, etc.), developing long-term relationships with supporters including families directly connected to the Duchenne community.
- Manage and grow Duchenne UK s community fundraising programme, including in-memory giving, birthday fundraisers, and local community initiatives.
- Respond promptly to fundraising enquiries and proactively inspire new audiences to get involved.
- Project-manage a calendar of third-party challenge events, overseeing logistics, communications, and participant stewardship from sign-up through to completion.
- Identify and develop new community and virtual event opportunities to grow income and reach new audiences.
- Recruit, support, and motivate volunteers to assist with events and community fundraising activity.
- Work with the communications team to promote events and community fundraising across digital channels and social media.
- Identify and cultivate supporters with potential for deeper engagement or major giving.
- Represent Duchenne UK at events, community gatherings, and external meetings to raise awareness of the charity s work
Internal processes and support
- Track supporter activity and income, monitoring performance against agreed KPIs and reporting regularly to the Director of Income Generation
- Collaborate with the Communications team? To develop compelling fundraising toolkits, resources, and materials to empower supporters to fundraise effectively.
- Lead on CRM database management for community and events fundraising, maintaining accurate and up-to-date supporter records, ensuring GDPR compliance, and developing processes that improve data quality across the team.
- Ensure all fundraising activity is delivered in line with relevant legislation, including UK charity law and Fundraising Regulator guidance.
PERSON SPECIFICATION
Essential experience:
- At least 2 years experience in a fundraising, events, or community engagement role within the charity sector.
- A proven track record of meeting income targets and growing a supporter base.
- Experience engaging and supporting a diverse range of fundraisers including individuals, schools, community groups, and local businesses.
- Experience recruiting, supporting, and motivating volunteers.
Essential skills and attributes:
- Excellent interpersonal and communication skills, with the ability to inspire and motivate a wide range of supporters.
- Strong organisational skills with the ability to manage multiple projects simultaneously and meet deadlines.
- Confident using a CRM database and Microsoft Office suite; experience with online fundraising platforms (e.g. JustGiving, Enthuse).
- Understanding of UK charity law, GDPR, and Fundraising Regulator best practice.
- A proactive, creative, and solutions-focused approach to fundraising.
- A genuine empathy with Duchenne UK s mission and the communities we serve.
Desirable experience:
- Experience in a health, rare disease, or neurodisability charity.
- Experience managing third-party or mass participation challenge events.
Desirable skills:
- Experience using social media for fundraising promotion and community building.
- Familiarity with GDPR compliance in a fundraising context.
